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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blaze Treece

November 21, 2024

5  out of  5
rating by Blaze Treece
"They are amazing and so very nice. The give the best service!!!"
We responded:
"Blaze, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! Call us anytime. - Noelle "
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Willie Bobo

November 13, 2024

5  out of  5
rating by Willie Bobo
"Brittany B. is super friendly, knowledgable, and very helpful!"
We responded:
"Willie, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Noelle"
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Katy Bailey

November 8, 2024

5  out of  5
rating by Katy Bailey
"I just wanted to take a minute to recognize and show appreciation for Brittany B. I have known her for a great many years through State Farm as a customer. She has ALWAYS gone above and beyond to help myself as well as my daughter with any issues that have come up over the years and she does it with a smile and has the one of the most genuine hearts I know. She has always made sure that myself or my daughter felt heard and made a priority. Over the years as we got to know each other, we formed a friendship that I am forever grateful for. So if you get the privilege of meeting Brittany, just know that you are being taken care of by one of the best. I hope she knows how special and appreciated she is."
We responded:
"Thank you for sharing your wonderful experience, Katy! We're thrilled to hear about your long-lasting relationship with Brittany and how she has consistently gone above and beyond for you and your daughter. Your kind words truly highlight the commitment and care we strive for in our service. We'll make sure to pass along your appreciation to her!"
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Kellysue Barbary

November 7, 2024

5  out of  5
rating by Kellysue Barbary
"Brittany B. makes insurance EASY!"
We responded:
"Thank you for your fantastic feedback, Kellysue! We're thrilled to hear that Brittany made the insurance process easy for you. Your satisfaction is our priority!"
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Brian Barbary

November 7, 2024

5  out of  5
rating by Brian Barbary
"Been using Brittany Burks for years as my agent, followed her from an office in malvern to this one. She takes great care of me"
We responded:
"Thank you for your wonderful feedback, Brian! We're glad to hear that Brittany has been providing you with excellent service over the years. Your loyalty means a lot to us, and we're here to support you whenever you need!"
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Wtrader

November 7, 2024

5  out of  5
rating by Wtrader
"The Stephens agency is top notch! I was able to save quite a bit on my premium and get better coverage as well. Brittany Burks was a HUGE help and was very patient with all my questions. She's a real asset to this agency!"
We responded:
"Thank you for your wonderful review, Wtrader! We're thrilled to hear you had a positive experience with our agency and that Brittany was able to assist you effectively. Your feedback means a lot to us, and we're here to help whenever you need!"
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Joseph Murphy

October 30, 2024

5  out of  5
rating by Joseph Murphy
"Awesome people to do insurance with!"
We responded:
"Thank you for your kind words, Joseph! We're thrilled to hear that you had a great experience with our team. Your satisfaction means a lot to us!"
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Sonja Murphy

October 30, 2024

5  out of  5
rating by Sonja Murphy
"Great insurance office with awesome employees! Brittany B. Will make sure you’ve got everything you need!!"
We responded:
"Thank you for the wonderful review, Sonja! We're thrilled to hear that you had a great experience with our team, especially Brittany. Your satisfaction means a lot to us!"
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Christa Nall

October 29, 2024

5  out of  5
rating by Christa Nall
"Brittany B. is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer. If she can’t offer you a better deal than the company you are with she will tell you. Definitely a person who cares for the customer. I have always dreaded anything that has to do with insurance right up until I started using Brittany as an agent. She makes the process smooth and hassle-free!"
We responded:
"Thank you so much! We are happy to have Brittany on our team! "
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Dalton Walthall

October 29, 2024

5  out of  5
rating by Dalton Walthall
"Omg noellle is the greatest along with all her companions… they are hard workers who enjoy their job so like talking to family!! They go out of their way to comfort your needs and when big corporate screws everyone they are sweet on explaining why! Love them ~ ROCK ON 🤘"
We responded:
"Thank you so much for your wonderful review, Dalton! We're thrilled to hear that you feel like family when working with us. Our team is dedicated to providing the best support possible, and your kind words truly motivate us. We appreciate your trust and look forward to assisting you again!"
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Olivia Santillan

October 29, 2024

5  out of  5
rating by Olivia Santillan
"Very knowledgeable staff! Brittany is super helpful and kind!"
We responded:
"Thank you for your kind words, Olivia! We’re thrilled to hear that you had a positive experience with Brittany and our team. Your support means a lot to us!"
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Zack Burks

October 28, 2024

5  out of  5
rating by Zack Burks
"Great customer service. They really know how to make you feel at home."
We responded:
"Thank you for your kind words, Zack! We're thrilled to hear that you felt at home with us. Providing excellent customer service is our top priority, and we appreciate your support!"
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Donna Anderson

October 28, 2024

5  out of  5
rating by Donna Anderson
"Noelle’s agency is the best insurance agency I’ve used! Their staff is super friendly and knowledgeable! I highly recommend!"
We responded:
"Thank you so much for this review! We appreciate your business and your review!! "
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Cassidy Kendall

October 14, 2024

5  out of  5
rating by Cassidy Kendall
"These girls take really good care of me. I even moved out of the city they are in and kept them. Always so friendly and helpful whenever you need them. :)"
We responded:
"Thank you so much for this review, Cassidy!"
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Madison Petty

September 26, 2024

5  out of  5
rating by Madison Petty
"Kelsie was amazing and super helpful! Great customer service!"
We responded:
"Thank you so much! We are grateful to have Kelsie on our team! "
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Denise Morrison

September 26, 2024

5  out of  5
rating by Denise Morrison
"State Farm is a great insurance company. Noelle and Kelsie are very knowledgeable and helpful."
We responded:
"Thank you so much Denise! "
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Janell Lyons

September 26, 2024

5  out of  5
rating by Janell Lyons
"So helpful & very kind"
We responded:
"Thank you so much for this review Janell!!"
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amanda anders

September 24, 2024

5  out of  5
rating by amanda anders
"Kelsie is awesome! Love her!"
We responded:
"Thank you! We love Kelsie too! "
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tracy ryan

September 13, 2024

5  out of  5
rating by tracy ryan
"Kelsie is great to work with!"
We responded:
"Thank you so much! We love having Kelsie on our team! "
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Candace Bynum

September 11, 2024

5  out of  5
rating by Candace Bynum
"Very helpful and efficient!"
We responded:
"Thank you so much Candace! We appreciate your review so much! "
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Candyce Keys

September 6, 2024

5  out of  5
rating by Candyce Keys
"Emilie and Kelsie are amazing and easy to work with!! Anytime I need help they are on it!! Thank you ladies! I appreciate you both!"
We responded:
"Thank you so much! We are so glad you had a great experience at our office! "
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Courtney Langford

September 5, 2024

5  out of  5
rating by Courtney Langford
"Noelle is seriously the best of the best! She’s genuine and down to earth. She just loves people and has a passion to help the community! 10/10 recommend!!!"
We responded:
"Thank you so much Courtney! We appreciate your 5 star review! "
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Michael Lambert

September 3, 2024

5  out of  5
rating by Michael Lambert
"I trusted State Farm for my life insurance needs. They were sensitive to the subject and provid d great service and support during the process!!"
We responded:
"Thank you so much Michael! We appreciate you! "
Profile photo of Jelena Stojakovic

Jelena Stojakovic

September 3, 2024

5  out of  5
rating by Jelena Stojakovic
"Noelle’s team is the best! Her team is professional, efficient, and customer oriented. Switching to State Farm saved me thousands of dollars. Whenever we had a storm or emergency, her team helped out with just one call. Hometown service for sure! Highly recommend."
We responded:
"Jelena, thank you so much for your review!!! We appreciate you trusting us with your insurance needs! "
Profile photo of Jordan Ayres

Jordan Ayres

September 2, 2024

5  out of  5
rating by Jordan Ayres
"I’ve been a State Farm customer for many years and I’ve always been impressed with the services and coverage they provide. One of my favorite things about State Farm is their agents and their love for the communities they serve. Noelle and her staff love Hot Springs and they show it in so many ways other than providing great service and insurance. Grateful that our community has Noelle who loves Hot Springs and shows it through her continued support of local events that benefit our city!"
We responded:
"Thank you so much for this review Jordan! We are so thankful you are apart of the State Farm family! "