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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cassidy Kendall

Cassidy Kendall

October 14, 2024

5  out of  5
rating by Cassidy Kendall
"These girls take really good care of me. I even moved out of the city they are in and kept them. Always so friendly and helpful whenever you need them. :)"
We responded:
"Thank you so much for this review, Cassidy!"
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Madison Petty

September 26, 2024

5  out of  5
rating by Madison Petty
"Kelsie was amazing and super helpful! Great customer service!"
We responded:
"Thank you so much! We are grateful to have Kelsie on our team! "
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Denise Morrison

September 26, 2024

5  out of  5
rating by Denise Morrison
"State Farm is a great insurance company. Noelle and Kelsie are very knowledgeable and helpful."
We responded:
"Thank you so much Denise! "
Profile photo of Janell Lyons

Janell Lyons

September 26, 2024

5  out of  5
rating by Janell Lyons
"So helpful & very kind"
We responded:
"Thank you so much for this review Janell!!"
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amanda anders

September 24, 2024

5  out of  5
rating by amanda anders
"Kelsie is awesome! Love her!"
We responded:
"Thank you! We love Kelsie too! "
Profile photo of tracy ryan

tracy ryan

September 13, 2024

5  out of  5
rating by tracy ryan
"Kelsie is great to work with!"
We responded:
"Thank you so much! We love having Kelsie on our team! "
Profile photo of Candace Bynum

Candace Bynum

September 11, 2024

5  out of  5
rating by Candace Bynum
"Very helpful and efficient!"
We responded:
"Thank you so much Candace! We appreciate your review so much! "
Profile photo of Candyce Keys

Candyce Keys

September 6, 2024

5  out of  5
rating by Candyce Keys
"Emilie and Kelsie are amazing and easy to work with!! Anytime I need help they are on it!! Thank you ladies! I appreciate you both!"
We responded:
"Thank you so much! We are so glad you had a great experience at our office! "
Profile photo of Courtney Langford

Courtney Langford

September 5, 2024

5  out of  5
rating by Courtney Langford
"Noelle is seriously the best of the best! She’s genuine and down to earth. She just loves people and has a passion to help the community! 10/10 recommend!!!"
We responded:
"Thank you so much Courtney! We appreciate your 5 star review! "
Profile photo of Michael Lambert

Michael Lambert

September 3, 2024

5  out of  5
rating by Michael Lambert
"I trusted State Farm for my life insurance needs. They were sensitive to the subject and provid d great service and support during the process!!"
We responded:
"Thank you so much Michael! We appreciate you! "
Profile photo of Jelena Stojakovic

Jelena Stojakovic

September 3, 2024

5  out of  5
rating by Jelena Stojakovic
"Noelle’s team is the best! Her team is professional, efficient, and customer oriented. Switching to State Farm saved me thousands of dollars. Whenever we had a storm or emergency, her team helped out with just one call. Hometown service for sure! Highly recommend."
We responded:
"Jelena, thank you so much for your review!!! We appreciate you trusting us with your insurance needs! "
Profile photo of Jordan Ayres

Jordan Ayres

September 2, 2024

5  out of  5
rating by Jordan Ayres
"I’ve been a State Farm customer for many years and I’ve always been impressed with the services and coverage they provide. One of my favorite things about State Farm is their agents and their love for the communities they serve. Noelle and her staff love Hot Springs and they show it in so many ways other than providing great service and insurance. Grateful that our community has Noelle who loves Hot Springs and shows it through her continued support of local events that benefit our city!"
We responded:
"Thank you so much for this review Jordan! We are so thankful you are apart of the State Farm family! "
Profile photo of Farran Wooster

Farran Wooster

September 2, 2024

5  out of  5
rating by Farran Wooster
"Noelle goes above and beyond to support her community and customers. If you are in need of great insurance from a person you can trust and rely on, Noelle with State Farm should be your go to person!"
We responded:
"Thank you so much Farran! We appreciate the review! "
Profile photo of Courtney Stepp

Courtney Stepp

September 2, 2024

5  out of  5
rating by Courtney Stepp
"Noelle and her company exceed limitations when it comes to customer care as well as community involvement! Not only one of the most affordable insurance companies in our area, but I love that Noelle not only helps her “policy holders” but she pays it back/pays it forward by supporting youth sports and school events. They truly care and go the extra mile to help, guide, and care for the customers AND the community!"
We responded:
"Thank you so much for the 5 ⭐️ review, Courtney! "
Profile photo of Vesna Fraser

Vesna Fraser

August 31, 2024

5  out of  5
rating by Vesna Fraser
"Noelle and her staff are amazing! We’ve had better coverage since we switched to her and our rates are the best! All the questions we had were answered promptly and no regrets!"
We responded:
"Thank you so much Vesna! We appreciate you! "
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Justin Clark

August 21, 2024

5  out of  5
rating by Justin Clark
"Never had any problems! Any question I have, they are very fast to answer or get back to me asap. Customer service is great."
We responded:
"Thank you so much for this review Justin! We appreciate it so much! "
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Allison Hogue

August 5, 2024

5  out of  5
rating by Allison Hogue
"Fabulous supporter in the community!"
We responded:
"Thank you so much for this review! We love our community! "
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Sabrina Guillette

August 4, 2024

5  out of  5
rating by Sabrina Guillette
"Noelle is incredible!"
We responded:
"Thank you so much for this review, Sabrina! "
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Sarah Inman

August 2, 2024

5  out of  5
rating by Sarah Inman
"We are so thankful for Noelle! She and her staff are so friendly and helpful."
We responded:
"Thank you Sarah! We are so appreciative of this sweet review of our team! "
Profile photo of Matthew Inman

Matthew Inman

August 1, 2024

5  out of  5
rating by Matthew Inman
"Great, honest, friendly people! What more could you ask for!?!?"
We responded:
"Thank you so much for this 5 star review, Matthew! "
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Kristina Armstrong

August 1, 2024

5  out of  5
rating by Kristina Armstrong
"So giving to their community. Thankful for their sponsorship to the Miss Greater Hot Springs/River City pageant."
We responded:
"Thank you so much for this review! "
Profile photo of Courtnie Maness

Courtnie Maness

August 1, 2024

5  out of  5
rating by Courtnie Maness
"Professional, personable, knowledgeable and so kind. I am so happy that we found Noelle Stephen's and her crew. They not only made the transition to their company a breeze, they saved us so much money and got us even better coverage. I highly recommend!"
We responded:
"Thank you so much, Courtnie for this review! 🫶🏽"
Profile photo of Kaitlynne Dampier

Kaitlynne Dampier

August 1, 2024

5  out of  5
rating by Kaitlynne Dampier
"best people, best service and best pricing. won’t go anywhere else."
We responded:
"Thank you so much Kaitlynne! We appreciate you being our good neighbor! "
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Cyndi Muncrief

July 16, 2024

5  out of  5
rating by Cyndi Muncrief
"During our catastrophic hail storm, they were spot on! Easiest Insurance company on the planet to work with! I highly recommend."
We responded:
"Thank you so much Cyndi! We appreciate this 5 ⭐️ review!! "
Profile photo of Sara Meeks

Sara Meeks

June 26, 2024

5  out of  5
rating by Sara Meeks
"Phenomenal service! We needed insurance on a new purchase, same day and Noelle’s office was superb! Not only did they insure us, quite literally within the hour, an agent took it upon herself to sit in the floor and play with our toddler with the toys provided by Noelle for her customers. It was so precious, and they were just so kind. We had issues with a previous insurance agent, and the lack of communication was frustrating. I had spoken to Noelle about it briefly and she provided a quick and efficient solution, and we are incredibly thankful! They treat you like family, and make you feel incredibly safe knowing your life and family are in good and capable hands."
We responded:
"Thank you so much Sarah! We pride ourselves on customer service! Bring that sweet baby by anytime! ❤️"